When you are feeling defensive

Tell me more about that…

When you are feeling defensive the last thing you might want is to hear more negative comments. But if you show openness to hear what the other person is saying it can change the mood and tone of the ‘conversation.’

It also gives you time to reflect. What is prompting the comments? Why are you feeling defensive? Is there some truth you would want to know? Is there something you want to acknowledge? Rather than deny, perhaps you want to say, ‘there might be some truth in what you are saying.’ I didn’t realize, or I didn’t mean what it sounded like.

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