That Important Pause

I’ve been coaching about the importance of pauses for a long time. It comes up in my book, Business, Brains & BS, and is part of most seminars and workshops that I do. This morning I read a phrase that says it best. It is the sound of thinking.

Peter Bergman in an article in Harvard Business Review said something else I won’t forget.

If you have been reading what I write or have attended one of my speeches or seminars you know that I always encourage questions and say questions are a sign of intelligence. Bergman’s brilliant two questions take courage. 1: Do you want to get better? And then it is important to pause patiently until the person answers. Question 2, ‘Are you willing to be uncomfortable in the process?’


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