What are Leadership Communication Skills?
Many see the word communication and think only about speaking. Communication includes both sides, speaking and listening. And good communicators listen effectively. They listen more than they speak. They listen to understand the meaning of what someone is saying—not just the words. They pay attention to other clues to the meaning, body language, facial expressions, and tone of voice.
We are all capable of remembering the words someone says, especially if it was short, but that may not be enough to understand and remember the meaning. Pay close attention to the other person. Check that you understood by paraphrasing and then asking, ‘Did I understand what you meant?’
In my next blog I will list some important attributes of being an understood speaker.